Return policy

At Amole Market, we strive to ensure that you are satisfied with your purchase. If for any reason you are not completely happy, you can request a return based on the following conditions:

  1. Eligibility for Return:

    • Products must be returned within 14 days of delivery.
    • Items must be unused, in their original packaging, and in the same condition as when received.
    • Digital products (e.g., software, downloadable content) are non-refundable unless there is a verified defect or technical issue.

  2. Non-Returnable Items:

    • Perishable goods such as food or flowers.
    • Health and personal care items once opened.
    • Custom or personalized products.

  3. Return Process:

    • To initiate a return, please contact our customer support team via the platform or email with your order details and reason for return.
    • After approval, a return label and instructions will be provided.

  4. Refunds:

    • Refunds will be processed once the returned item is inspected and approved.
    • You will be refunded via your original payment method within 5-7 business days after approval.
    • Shipping fees are non-refundable, except in cases of incorrect or defective products.

  5. Exchanges:

    • If you need a different product or size, please initiate a return and place a new order.

  6. Damaged or Defective Items:

    • If you receive a damaged or defective item, contact us within 48 hours of delivery for a replacement or refund.