Cancellation policy

At Amole Market, we understand that sometimes plans change, and you may need to cancel an order. Please review the details below for our cancellation policy.

1. Order Cancellation by the Customer:

  • Before Shipment:
    You can cancel your order anytime before it is shipped by contacting our customer support team. A full refund will be issued to your original payment method.

  • After Shipment:
    Once the order has been shipped, cancellations are not possible. You may still return the item according to our Returns Policy after receiving it.

2. Non-Cancellable Items:

Certain products cannot be canceled once the order is placed, including:

  • Digital products such as software, eBooks, or downloadable content.
  • Customized or personalized products.

3. Order Cancellation by Amole Market:

We reserve the right to cancel an order under the following circumstances:

  • Payment Issues: If payment authorization fails or any fraudulent activity is detected.
  • Product Availability: If the item is out of stock or discontinued.
  • Inaccurate Information: If there is an error in product details or pricing at the time of purchase.

In such cases, we will notify you immediately and issue a full refund.

4. Refunds for Canceled Orders:

  • Refunds for canceled orders will be processed within 5-7 business days after confirmation.
  • Refunds will be issued to the original payment method used at checkout.

5. How to Request a Cancellation:

To cancel your order, please contact our customer support team through one of the following methods: