FAQ

You can contact our customer support team via: Email: support@amolemarket.com Phone: +251944504588

If you receive a damaged or incorrect product, contact our customer support team within 24 hours of receiving the item. We will arrange for a return and either send a replacement or issue a refund.

As a seller, you get access to: 1.Instant Start: Set up your store and start selling immediately. 2.Wide Customer Reach: Tap into our growing customer base. 3.Marketing Support: Benefit from promotions, banners, and featured placements.

To become a seller: Sign up for a seller account on our platform. Provide the necessary details, such as business information, product categories, and payment details. Once approved, you can list your products and start selling.

You can return most physical products within 2 days of receiving them, provided they are in original condition and packaging. Digital products, personalized items, and certain perishable goods are non-refundable unless there is a defect.

Yes, you can cancel or modify your order before it is shipped. Once the order has been dispatched, it cannot be canceled, but you may return the item after receiving it according to our Returns Policy.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through our website or the shipping provider’s portal.

Amole Market accepts multiple payment options, including: Credit/Debit cards (coming Soon) Bank Transfers Cash on Delivery (for select items)

To place an order: Browse the product categories or use the search bar to find what you need. Add items to your cart. Proceed to checkout, where you’ll provide your shipping details and choose a payment method. Confirm your order, and you’ll receive an email confirmation with order details.

You can buy a variety of products, including both digital products such as software, eBooks, and online services, as well as physical products across different categories like electronics, apparel, and home goods.